Virtual Real Estate & Property
Management Assistant
Case Study by The Hour.co
Learn how TheHour Co. helped one of the top Real Estate business owners to save time and focus on core business to scale up quickly.
Company Overview
THE HOUR is a permium Virtual Assistant service provider to business owners and entrepreneurs in the industry to improve one’s business productivity and reducing costs by providing instant access to a number of skills set for an affordable, competitive hourly rate.
THE HOUR has worked with clients in a wide array of industries including staffing and recruitment , insurance, property management, e-commerce, telecommunication, software, business information technology, technology consulting, real-estate and much more. Â
The Client
The client is an entrepreneurial commercial real estate investor focusing on investment within the Office, Industrial, Flex and Retail market segment. Founder and president – Gray had too much on his plate to handle and always felt a need for a Personal Assistant but was not sure if he really needs someone in-house. This is where he came across THE HOUR – Premium Virtual Assistant Service provider and thought to give it a try.  Â
The Challenge's
Despite bold visions and big plans,it’s too easy for entrepreneurs to become bogged down by the mundane task involved in building a successful enterprise. The same was the challenge faced by our client and he needed someone who is Reliable, Accurate, Proactive and allow him to focus on this which really matter. Â
- To focus on the core of business and proceed with business objectives strategically.
- To make optimum utilization of the available resources.
- To check task of the to-do list.
- To have someone who is flexible and available actively even to cover off-hours.Â
The Solution
THE HOUR understands how important it is for entrepreneurs to spend their time efficiently on matters which are more crucial and have more impact, Taking a step ahead client reached out to us and the following solution was offered.Â
Consultation call
The client booked a call with THE HOUR consultant to go over the project details.
Project Discussion
The consultant helped to build out the list of activities that are most time-consuming
VA Assignation
As per the task which involved mostly the administrative side, an experienced dedicated VA was assigned and introduced to the client on day one.
Setup
On day one all the technical setup was completed and access to all the tools were provided to bring the VA up to speed.
Results
Right from inbox and meetings management to booking appointments and managing the database all were on track and client continued to add more activities for assigned VA.
The Verdict
60%
cost saving then in house employee.
21%
improvement in saving time and increased reply rate for fixing appointments.
+3
team grown to 3 members to manage CRM ,Call Answering and for other administrative tasks.
Where Can We Help You?
Administrative support
Perform market research
Organize calendar
Presentation creation
Data entry and spread sheet management
Customer Database creation
Scheduling & Planning Meetings
Lead Generation
Travel Planning
Social Media Management
Web Research
Contact List Management
Email Answering
CRM Management
Answer Phone Calls
Quickbooks Management
Why Us?
Dedicated Staff
Monthly Plans
Organized & Secure
Over-the-Top Customer Service
Extension To Your Team
Let's Hear From Our Client
I could’n be happier ,I am so grateful to have become as frustrated and as overwhelmed as I was a month ago. It leads me to listen to Tim Ferris podcasts about self-improvement , Time and Money Management. Which leads me to read his book , the 5-hour workweek. Which introduced me to the concept of a Virtual Assistant. I somehow heard about The Hour and messaged them to see who could be the most helpful to myself and my husband (cosmetologist and photographer with two kids). In comes Ray. He was one of the fastest and most thorough and he helped me organize my tasks and thoughts as well . He recommended resources (like app, websites, shortcuts , etc) to help make all of your processes more efficient. He gets stuff done and in the best way possible. We had originally planned on hiring just for a few things here and there , but he’s so good that we want to eventually go full time. Long story (not so) short ,trust my research because I’m probably pickier than you . Go with Ray(The Hour).